How to Handle a Negative Google Review Responding to Google Reviews indicates your commitment to customer service and engagement with your business. Customers expect to be heard, personally and directly, when something goes wrong, and they want you to respond to criticism quickly. Consumers are 45% more inclined to visit a business listing that replies… Continue reading Have A Negative Google Review?
Photos on Your Google Business Profile If you’re not taking advantage of Google Business Profile (GBP…formerly Google My Business, or GMB) photos, you’re missing out on a significant opportunity to attract more customers. According to Google, businesses with images receive 42% more requests for driving directions and 35% more click-throughs to their websites. That’s a… Continue reading GBP Photo Tips
Google Business Profile (GBP) As a business owner, you know that it’s essential to have a solid online presence. One of the best ways to achieve this is by having an excellent Business Profile on Google. This profile allows customers to learn more about your business, see your products and services, read reviews, and contact… Continue reading What Is a GBP – Google Business Profile
Digital Changes Will Continue in the Coming Years 2020 changed how we interact with and use technology. From remote work to digital streaming to online purchasing, technology has become an even greater focal point in our lives…and there is no reason to believe that will change in the coming years: A McKinsey report stated that… Continue reading Digital Changes Will Continue Into The Decade
GMB Is Becoming Google Business Profile (GBP) In 2005, it was called the Local Business Center. In 2010 – Google Places. Then Google+ Local in 2012, and finally (we thought) to Google My Business in 2014. But after seven years, Google has decided to rebrand again to Google Business Profile (GBP). While the essential service… Continue reading Google My Business (GMB) Is Changing Its Name (Again)